Frequently Asked Questions
-
We are based in New York and are licensed to provide mental health services throughout the state. All sessions are currently offered virtually, allowing you to access support from the comfort of your home anywhere in New York.
-
The first session is typically an intake, where we’ll talk through your reasons for starting therapy, your history, and your goals. There is no pressure. This session is also about making sure you feel comfortable and supported as we decide if we’re a good fit.
-
You’ll need a private space, a reliable internet connection, and a phone, tablet, or computer with a camera and microphone.
-
Sessions usually last between 45 and 55 minutes. Most people begin with weekly sessions to build momentum and consistency, and we can adjust the frequency later on based on your progress and needs.
-
Yes, we currently accept the following insurance plans: Aetna, Anthem Blue Cross and Blue Shield of New York (formerly Empire), Blue Cross Blue Shield of Massachusetts, Carelon, Cigna, UnitedHealthcare, Oxford, Oscar, and Quest.
-
While we are currently in-network with certain insurance providers, you may still be able to receive partial reimbursement through out-of-network benefits. To make this process easier, we partner with Mentaya, a platform that helps clients submit claims and manage reimbursement paperwork. You can check your out-of-network benefits and estimate potential reimbursement using Mentaya’s benefits checker. Please note that reimbursement is not guaranteed and depends on your specific insurance plan. Please feel free to reach out for more information or assistance with checking your out-of-network benefits.
-
The fee for an initial intake session is $175. Individual therapy sessions are $150, and couples therapy sessions are $225.
We understand that financial concerns can be a barrier, and we want to emphasize that therapy is an investment in your well-being. Please feel free to reach out if you have questions about fees or would like to discuss options for making therapy accessible.
-
Let’s make therapy work for you. Everyone deserves support, and we understand that finances can sometimes feel like a barrier. We offer sliding scale options and welcome open conversations about what’s realistic for you. Please don’t hesitate to reach out—we can explore a plan that fits your needs.
-
Yes, therapy is confidential. There are a few legal exceptions, such as concerns about harm to yourself or others, which we will review and discuss during your first session to ensure you feel informed and comfortable.
-
If you need to cancel or reschedule a session, please let us know at least 24 hours in advance to avoid a late cancellation fee. We understand that unexpected things come up and appreciate your understanding of this policy.